Many organizations still pay too much for their telecommunications services. Why? Major reasons include voluminous, hard-to-understand, bills; multiple billing formats; billing errors that favor the carrier; bills dispersed to multiple locations; and rapidly changing technologies, service plans, tariffs, and rates. When you're paying too much, it's hard to figure out why and even harder to correct. That's where BCI can help. You give us two recent months of your bills and a Letter of Authorization and we do the rest.

Invoice Review: Your bills are reviewed with an expert eye in order to determine accuracy and to identify and receive refunds or credits. "Refundable events", a term coined by BCI in 1989 are anything for which you may receive a refund/credit such as failed or partial disconnects, misapplied taxes, wrong rates, and tariff violations to name a few. This can reduce operating costs by 5-15% through the delivery of refunds and credits for past overcharges and the elimination of recurring charges due to billing errors.

Optimization: Your bills are reviewed with an expert eye in order to reduce your ongoing costs. Appropriate traffic is swept into "master" accounts. This means that all offices, telecommuters, and field personnel can benefit from negotiated rates. We check to see that the contracted rates you negotiated are being properly applied on your bill and that you are not paying for phantom services such as circuits to former locations, or circuits terminating in the plenum. We also confirm that the services you're paying for belong to you and not a neighbor, divested unit, or any other entity. Optimization often reveals that you're paying for more services than you use, or need. By eliminating unnecessary unwanted and superfluous charges clients can realize immediate savings and reduce operating expenses by 30%!

How do you know if you're getting the best contract rates for telecom services? BCI can find out and negotiate on your behalf. Our experts will prepare and execute a beneficial negotiation strategy that best meets your company's needs. We know what questions to ask, who to ask, and how to obtain the best rates for your company.

All cost saving recommendations are subject to your approval. You receive copies of vendor correspondence. With all of our services you remain as the "customer of record". We act on your behalf under a Letter of Agency/Authorization. In all cases the benefits delivered by BCI will exceed the cost.